RED DOT PENGUINS · STAFF SUPPORT

A little help for your working day.

RDP Staff Portal is for authorised Red Dot Penguins staff to view schedules, record attendance, request leave and access coaching resources.

Contact support

Contact your RDP manager or email admin@reddotpenguins.com. Include your device model, app version and what happened. Never send your password or a one-time sign-in code.

Cannot sign in?

Use the staff account provided by RDP. Ask your manager to check that your account is active and your email address is correct.

Clocking in or out

Allow location access when prompted and check that you are at the assigned centre. If your location cannot be verified, contact your manager to review attendance. Do not repeatedly submit the same clock action.

Schedules and requests

Pull down to refresh. Published assignments appear in My schedule. Leave and class-series requests require manager approval.

Quarterly passing percentage

The Home screen shows your passing percentage for the current calendar quarter in Singapore time: passes divided by completed pass/fail assessments. Absent and unassessed results are excluded. An em dash means there are no completed assessments for the quarter.

Privacy and account requests

For access, correction, account closure or deletion requests, contact your manager or the support email above. See our staff app privacy notice.